Shipping policy

Joaillerie – Shipping Policy

Thank you for shopping with Joaillerie. We are committed to delivering your pieces with care and transparency.

Processing & Shipping Time

All orders are processed and shipped within 4–6 weeks. This timeframe includes order processing, handling, and delivery.

Please note that Joaillerie operates with a made-to-order and/or supplier-based fulfillment model, which allows us to offer high-quality, trendy pieces at affordable prices.

Shipping Timeframe

• Estimated delivery: 4–6 weeks from the date your order is placed

• Orders may arrive sooner, but please allow the full timeframe before reaching out for updates

Order Processing

Once your order is placed, it is immediately sent into processing. Because of this, we are unable to make changes, cancellations, or adjustments after purchase.

Shipping Delays

While we strive to meet all delivery estimates, shipping times may be affected by:

• High order volume

• Carrier delays

• Weather conditions

• Holidays

Joaillerie is not responsible for delays once your order has been shipped.

Tracking Information

Tracking details will be provided once your order has been processed and shipped. Please allow time for tracking updates to become active.

Incorrect Address Disclaimer

Customers are responsible for entering the correct shipping information. Joaillerie is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages

Joaillerie is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please contact your local post office or carrier for assistance.

Contact Us

For any shipping-related questions, please contact us at:

simplycontactme2025@gmail.com

Thank you for your patience and for supporting Joaillerie 💗

⸻

If you want, I can make a shorter, more luxury-brand sounding version or one that feels a bit softer so customers don’t get scared off by the 4–6 week timeframe.