Refund policy

Joaillerie – Refund Policy

Thank you for shopping with Joaillerie. We truly appreciate your support and are honored to be part of your jewelry collection.

All Sales Are Final

At Joaillerie, all purchases are final. We do not offer refunds, exchanges, or returns once an order has been placed and processed.

This policy applies to all purchases, including but not limited to:

• Incorrect size selection

• Change of mind after purchase

• Accidental orders

• Shipping delays after dispatch

• Personal preference after receiving the item

Why This Policy Exists

To maintain the highest standards of hygiene, quality, and inventory control, all Joaillerie pieces are final sale. This ensures that every customer receives brand-new, unworn jewelry.

Order Accuracy

Please carefully review your order before completing your purchase, including:

• Shipping address

• Item selection

• Quantity

• Size (if applicable)

Joaillerie is not responsible for errors made during the ordering process.

Damaged or Incorrect Orders

If you receive a damaged item or an incorrect order due to a packing error, please contact us within 48 hours of delivery. Be sure to include clear photo evidence so we can properly review and resolve the issue.

Contact Us

For any order-related inquiries, please reach out to us at:

simplycontactme2025@gmail.com

Thank you for your understanding and for supporting Joaillerie 💗